Service Technician Training

View 2009 course schedule

By popular demand RAE Systems is restructuring its Certified Service Technician Training program for 2008. As our product line has grown, the need to train technicians on all of our products pushed the limits of a two-day program. Additionally, we recognize that many technicians have been working on our products regularly and do not need to attend the same training every two years. Beginning in 2008 RAE Systems Certified Service Technician Training will be split into two separate programs:

  • Basic Certified Service Technician Training
    Intended for new technicians with little or no previous gas detection or RAE Systems experience or others that want a refresher on our legacy products. This two-day program covers the basics of servicing gas detection instruments and covers RAE Systems’ established products: MultiRAE Plus, MiniRAE 2000 and ppbRAE Plus, QRAE and QRAE Plus and VRAE.

  • Advanced Certified Service Technician Training
    This one-day program is an extension of the Basic Certified Service Technician Training and trains the experienced technician on the new RAE Systems products that have recently been introduced or that have not been covered in our older program. In Advanced Certified Service Technician Training students will learn about MiniRAE 3000, ppbRAE 3000 and MiniRAE Lite, QRAE II, AutoRAE and new products that will be announced in the future.
The two courses are given on consecutive days so that a technician can attend both courses in three days.

All RAE Systems distributors that operate a service center and offer service for RAE Systems instruments must employ a RAE Systems Certified Service Technician to be listed as a Factory Authorized Service Center or a RAE Authorized Warranty Repair Center.  The technician must attend a RAE Systems Certified Service Technician Training (Basic or Advanced) at least once every two years.  All technicians are required to attend Basic Certified Service Technician Training at least once and can be waived from attending it again if they regularly repair and service RAE instruments.

If you attended Certified Service Technician Training over two years ago you need to attend another to keep your certification.  If you have attended a Certified Service Technician Training in the past and have been regularly working on RAE Systems products, you do not have to attend the basic program and can attend the advanced program to maintain your certification.

2009 - Service Technician Training Course Schedule:

Certified Service Technician Trainings will be held around the US and Canada in 2009. To register, fill out the Registration Form and fax back to the attention of Abi Blatchley at +1.408.952.8480. For more information, email ablatchley@raesystems.com.

February 24th-25th, 2009 Basic Certified Service School San Jose, CA
February 26th, 2009 Advanced Certified Service School San Jose, CA
April 7th–8th, 2009 Basic Certified Service School TBD, OH
April 9th, 2009 Advanced Certified Service School TBD, OH
April 10th, 2009 Advanced Certified AreaRAE Wireless Service School TBD, OH
May 5th-6th, 2009 Basic Certified Service School Tampa, FL
May 7th, 2009 Advanced Certified Service School Tampa, FL
May 8th, 2009 Advanced Certified AreaRAE Wireless Service School Tampa, FL
May 19th–20th, 2009 Basic Certified Service School San Jose, CA
May 21st, 2009 Advanced Certified Service School San Jose, CA
May 22nd, 2009 Advanced Certified AreaRAE Wireless Service School San Jose, CA
August 11th–12th, 2009 Basic Certified Service School San Jose, CA
August 13th, 2009 Advanced Certified Service School San Jose, CA
August 18th–19th, 2009 Trainer’s Certification Class San Jose, CA
September 22nd-23rd, 2009 Basic Certified Service School TBD, TX
September 24th, 2009 Advanced Certified Service School TBD, TX
September 25th, 2009 Advanced Certified AreaRAE Wireless Service School TBD, TX
October 6th–7th, 2009 Basic Certified Service School San Jose, CA
October 8th, 2009 Advanced Certified Service School San Jose, CA
October 9th, 2009 Advanced Certified AreaRAE Wireless Service School San Jose, CA
December 8th – 9th, 2009 Basic Certified Service School San Jose, CA
December 10th, 2009 Advanced Certified Service School San Jose, CA
December 11th, 2009 Advanced Certified AreaRAE Wireless Service School San Jose, CA
Course prices:

Basic Certified Service Technician Training
Course Number: ST-301
Part Number: SVC-ST30-100
Course Location: San Jose, CA (RAE Systems headquarters)*
Cost: $795 per person USD
Certification: Dated “RAE Systems Basic Certified Service Technician” certificate, valid for two years

Advanced Certified Service Technician Training
Course Number: ST-302
Part Number: SVC-ST30-200
Course Location: San Jose, CA (RAE Systems headquarters)*
Cost: $595 per person USD
Certification: Dated “RAE Systems Advanced Certified Service Technician” certificate, valid for two years

A 10% discount is given when taking both the Basic and Advanced courses at the same three-day session (price is $1,250)

* These courses are available at distributor locations.  Please call for details.   These courses are offered regionally during 2008 – please see the schedule for locations.  Prices for regional course offerings are $895 for the Basic course and $695 for the Advanced course.